Privacy Policy

Last updated: 5 November 2026

Seloure AI is an iPhone app for chatting with AI characters. This page explains what the app collects, what it deliberately does not collect, who else sees your data, and how long we keep it. We have tried to describe what the app actually does rather than what a policy template says.

1. Who we are

Seloure AI is operated by the developer of the app. You can reach us at support@seloureai.com for anything in this policy, including requests about your data.

2. What we collect

Account

• A display name, and an avatar image reference if you set one.
• An email address — only if you choose to link one. You can use the app as a guest without providing any identifier at all. Linking an email exists so your chats survive a reinstall or a new phone.
• No password is ever stored, because there is no password. Signing in uses a six-digit one-time code sent to your email.
• Basic counters: how many times you have opened the app, how many reactions you have received, and when you were last seen.

A phone-number field exists in our database schema but is not used — the app never asks for a phone number and we do not collect one. If that ever changes, this policy changes with it.

Your answers during setup

What you are looking for, the character styles that catch your eye, the words you pick to describe yourself, your dating experience, what you would like to try, your preferred age range and a distance preference.

Two of these are easy to misread, so to be explicit: the age range and the distance value are preferences you choose, not your real age or your real location. The app never asks for location permission and never collects your location.

Your conversations

• The messages you write and the replies the AI produces.
• Which images were sent to you in a chat.
• Derived values such as a per-conversation "closeness" score.

Usage

A daily message counter, used to enforce your message allowance, and a record of which characters you liked or passed on.

On your device

Your sign-in session is stored on your phone in encrypted storage, with the encryption key held in the iOS Keychain. It is not kept in plain text.

3. What we do not collect

We checked this against every third-party package the app ships with. In the current version of Seloure there is:

• No analytics — no Mixpanel, Amplitude, Firebase, Segment, PostHog or anything comparable.
• No crash or error reporting — no Sentry or equivalent.
• No advertising SDK, and no advertising identifier (we do not read the IDFA).
• No attribution or install-tracking SDK — no Facebook SDK, AppsFlyer, Adjust or similar.
• No push notifications, so no device push token is collected.
• No location, camera, photo library or contacts access. The app does not declare these permissions at all, so iOS will never even prompt you for them.

We do not sell your personal information, and we do not share it for advertising or cross-context behavioural advertising. There is no advertising channel in the product to share it with.

These statements describe the current version of the app. If we ever add any of them, we will update this page and change the date at the top before the feature ships.

4. Where your data goes

Hosting

Our database, file storage and authentication run on Supabase, hosted in the European Union (Frankfurt). If you use Seloure from outside the EU — including from the United States — your data is transferred to and stored on servers in the EU.

The AI provider

This is the most important paragraph in this policy, so we are not going to soften it.

Seloure's characters are powered by a third-party large language model provider (xAI). Every time you send a message, the following is sent to that provider so a reply can be generated:

• The message you just wrote, and earlier messages from the same conversation;
• Your display name;
• The labels from your setup answers — what you are looking for, the styles that interest you, how you described yourself, and your dating experience.

That is the cost of a character that appears to know you. Your email address is not sent. The provider's own terms govern what it does with API data on its side.

Nowhere else. Our server code makes no outbound calls to any third party other than the AI provider described above.

5. The AI itself

• The characters are fictional. Their photos are synthetic images, not photographs of real people, and no real person's likeness is used.
• Replies are produced by a language model and may be inaccurate, inconsistent or inappropriate. Seloure is entertainment. It is not therapy, not medical or legal advice, and not a substitute for professional help.
• We run automated moderation on both what you write and what the model produces, looking for self-harm signals and any context involving minors. When something is caught, the reply is replaced and image sending is disabled for that turn.
• A message that triggers moderation is not deleted. It stays in the record so that we have an audit trail if the account is later reported or investigated.

6. How long we keep it

We keep data for 90 days after deletion so that we can respond if a complaint or a legal request arrives about that account. After that window the records are removed.

Copies may persist in our hosting provider's routine backups for a limited period after erasure before those backups themselves expire.

7. Your choices and your rights

• Delete your account. In the app: Profile → Settings → Account → Delete account. This closes your access immediately and cannot be undone. See section 6 for what happens to the data afterwards.
• Get a copy of your data. The app does not have a one-tap export yet. Email support@seloureai.com from the address linked to your account and we will provide it.
• Correct your information. Your display name and your setup preferences can be changed in the app at any time.
• Use the app without an account. Guest mode requires no email and no phone number.

Depending on where you live you may have additional rights — for example under the California Consumer Privacy Act, or under the GDPR if you are in the EU or the UK. That includes the right to know what we hold, to ask for deletion, to ask for correction, and not to be discriminated against for exercising those rights. Write to support@seloureai.com and we will handle your request.

A note on guest accounts: if you never linked an email, we have no way to confirm that an account is yours. We cannot action access or deletion requests for guest accounts for that reason — but deleting the app removes the only copy of that session from your device.

8. Security

• Access control is enforced in the database itself: row-level security is enabled on every table, so an account can only read its own rows.
• Locked images live in a private storage bucket and are served through short-lived signed links.
• The AI provider's API key is held only on our server. It is not present in the app bundle.
• The session stored on your phone is encrypted, with the key in the iOS Keychain.

No system is perfectly secure, and we are not going to claim otherwise. If we become aware of a breach affecting your data, we will notify you and the relevant authorities as required by applicable law.

9. Age

Seloure is for adults. You must be 18 or older to use it, and the app is rated accordingly on the App Store. We do not knowingly collect personal information from anyone under 18. If you believe a minor has used the app, write to support@seloureai.com and we will delete the account and its data.

10. Changes to this policy

If we change how the app handles your data, we will update this page and the date at the top, and we will do it before the change ships rather than after.

11. Contact

Questions, requests or complaints: support@seloureai.com.